No call center application should be static. It's important to continuously assess the effectiveness of scripting and design. You can depend on TeleVoice to work with you to refine and tune your applciations to meet the ever-changing needs of your customers. Read More
Improve efficiency and conquer compliance with the only patent-pending solution for SPoC call management.
The experienced team of TeleVoice consultants, programmers, developers, and installers are the best in the business.
“With TeleVoice, our borrowers have quick access to loan information and have the ability to make one-time drafts and request an immediate faxed payoff statement."
Loan Servicing Operations Manager
“SpotLight is a win for customers, associates and RBS Citizens’ risk; it’s an all-around win for all departments.”
Assistant Vice President