advanced call center technologies, voip phone systems for business, speech recognition software News List

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In an article in National Mortgage News, TeleVoice Senior Vice President Barry Hays explains that the pressure of rising servicing costs ...

As servicers continue to manage new regulatory requirements, telephone automation proves to make compliance a reality. Barry Hays provides SPoC ...

The servicing industry once focused on collections, but now regulations have shifted that focus to communicating and collaborating with borrowers. ...

The CFPB’s mortgage servicing regulations have caused servicers to rethink and change internal processes in order to comply. Barry Hays ...

The industry saw subservicing volumes increase almost 39 percent in 2013 due to the compliance burdens smaller players continue to ...